Privacy Policy

1. Introduction

moooove ("we", "our", "us") operates the website moooove.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information: When you create an account, we collect your email address, username, and password (hashed). If you sign in with a Solana wallet, we store your public wallet address.

Content: We store the avatars, videos, and other content you create using our service. AI-generated content is stored on our servers and may be processed by third-party AI providers (kie.ai).

Payment Information: Payment processing is handled by Stripe and Solana blockchain. We do not store your credit card details. Stripe processes and stores your payment information according to their privacy policy.

Usage Data: We collect information about how you use the service, including IP address (for anti-abuse purposes), pages visited, and features used.

3. How We Use Your Information

• To provide and maintain our service
• To process your transactions and manage your account
• To generate AI content based on your prompts
• To send you important updates about your account or the service
• To prevent fraud and abuse (IP-based anti-abuse checks)
• To improve our service based on usage patterns

4. Third-Party Services

We use the following third-party services:

• kie.ai — AI content generation (avatars, videos, cinema clips)
• Stripe — Payment processing
• Solana blockchain — Cryptocurrency payments
• Resend — Transactional emails
• Cloudflare — CDN and security
• TikTok — Optional content publishing (with your explicit authorization)

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

5. Data Retention

AI-generated content (avatars and videos) is automatically deleted 14 days after creation. Uploaded avatars (without AI generation) are retained indefinitely until you delete them. Account data is retained as long as your account is active.

6. Data Security

We implement appropriate security measures including HTTPS encryption, hashed passwords, authenticated API endpoints, and ownership verification on all user actions. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You can:

• Access and download your content at any time
• Delete your avatars and videos
• Update your account information
• Request deletion of your account by contacting us

8. Cookies

We use essential cookies for authentication (session cookies). We do not use tracking cookies or third-party advertising cookies.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].